Fixed Ops

What Makes a Warranty Claim Auditable? A Dealership Guide

Learn the core components of an auditable warranty claim. We break down the 3 Cs, documentation, and the workflow to prevent OEM chargebacks.

5 Critical Fixed Ops Problems at Dealerships (& How to Fix Them) (Updated August 20, 2026)

From tech shortages to warranty claim headaches, we break down the most common fixed ops problems dealerships face. Get actionable solutions to boost efficiency and profit.

AI Vehicle Scanning for Fixed Ops: A Dealership Guide

AI vehicle scanning uses high-resolution cameras and computer vision to automatically detect, document, and estimate the cost of pre-existing vehicle damage…

Handling Sublet Repairs on Warranty Claims: The Complete Guide (Updated August 12, 2026)

Mastering sublet repairs on warranty claims is key to avoiding chargebacks. Learn OEM rules, markup policies, and documentation needs to get paid right.

Maximum Efficiency for Fixed Ops: A Tactical Guide (Updated August 20, 2026)

Stop leaving profit on the table. Our guide to maximum efficiency for fixed ops covers KPIs, process flows, and tech for your service, parts, and warranty departments.

What a Warranty Administrator Does & The Tools They Use

A deep dive into the dealership warranty administrator role, their daily tasks, and the tools they use—from the DMS and OEM portals to modern automation.

Training Warranty Admins: The Definitive Dealership Guide (Updated August 6, 2026)

Stop claim rejections and audits. Our complete guide to training warranty admins covers core skills, a 90-day plan, and KPIs for top performance.

How to Clean Up Your Dealership Warranty Receivables Aging

Is your dealership's warranty receivables aging schedule tying up critical cash flow? Learn the root causes of aging claims and the steps to clean up your schedule.

Claiming Diagnostic Time on Warranty: A Dealership's Guide

Stop leaving money on the table. Our guide details the exact process for documenting and claiming diagnostic time on warranty claims to maximize reimbursement.

AI in Dealership Fixed Ops: A Practical Guide

A Dealer's Guide to Key Performance Indicators for Warranty Claims

Stop guessing. Learn the essential key performance indicators for warranty claims that top dealerships track to boost revenue, speed up payments, and avoid costly OEM audits.

Improving Technician Warranty Write-Ups: A Manager's Guide

Stop claim rejections. Our guide for service managers covers practical steps for improving technician warranty write-ups, mastering the 3 C's, and reducing chargebacks.