Warranty claim software, by DMS
The question every store asks first is whether warranty software works with the system it already runs. With Forge the answer does not depend on a connection somebody had to build: intake is the repair order, so the system that printed it is not a gate. There is no bi-directional wiring, no field mapping, and nothing written back into the DMS, which stays your system of record.
What does change between systems is the document. Each one lays a repair order out differently, and those differences are where a claim quietly loses a correction, a causal part, or an operation code. The pages below are about that, and about the work that comes after it: the manufacturer’s published times, coverage, and rules, which no dealership management system carries.
Systems Forge reads today
Repair orders from these come through Forge at dealerships now, so the layout detail on each page is drawn from documents we have read.
CDK warranty claims
Warranty copies that print through the close flow, and a repair-order layout that misleads anything reading it.
Reynolds and Reynolds warranty claims
A repair order laid out on numbered jobs rather than lettered lines, which is enough to break anything expecting CDK.
Tekion warranty claims
The cleanest repair order in the market to read, and dealer opcodes that still have to be reconciled to the manufacturer's.
Onboarded on request
Every system above was a new layout once. Onboarding another is a defined process rather than a promise: sample repair orders from your store, the OEM portal you file through, and a set of recent paid claims with their outcomes. Until we have run one, a named system’s page cites what the vendor publishes rather than asserting it.
Dealertrack warranty claims
Structured claim fields and labor time guides in the DMS, and a technician story nothing in it is reading.
PBS Systems warranty claims
The most integration-open system in this set, and still no answer for what the manufacturer will accept.
any other DMS warranty claims
Auto/Mate, Autosoft, DealerBuilt, Dominion, Frazer, and anything else that prints a repair order.
Whatever you run
Send us a repair order from your system and we will show you the claim Forge drafts from it.
The DMS holds the repair order. The manufacturer decides what it is worth.
Published labor times, coverage windows, campaign rules, and the narrative an adjudicator will accept belong to the OEM, not to your dealership management system. That half of the job is organised by brand.
Warranty claim software by OEMContact
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